Common Queries

What are the payment options?

We accept all payment methods offered by PayPal and mainstream credit/debit cards.
Your payment is secure through PayPal and SSL Secure Shopping.

How long does it take for my item to be posted?

One of our biggest priorities is getting your item to you as promptly as possible. Our warehouse (located in Melbourne) will express ship your item out on the same day of purchase but please keep in mind that packages aren’t transported over weekends or local public holidays. Expected time frames (1-2 business days Australia wide) are estimates and can vary due to factors outside of our and the courier’s control.

How can I track my item?

All items shipped are registered with Australia Post, we will provide you with a tracking number as soon as your item has been shipped.
Please note that online tracking events may not always be up to date with real time tracking.

How do I use a coupon or promo code?

At checkout you will see a box near the payment total where you can use a coupon or promo code, simply enter the code and you will see the payment total update. Subscribe to our mailing list and follow our Instagram page for exclusive coupons and promo codes!